Hakuchozan, Japan

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Hakuchozan

PREFERRED

Niseko, Japan

7 BEDROOMS

2 King

4 Kings/2 Twins

2 Bunk

9 BATHROOMS

7 En-suite

2 Shared

16 GUESTS

Children Welcome

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Rates

Hakuchōzan, Japanese for “Swan Mountain”, was named after the fairytale Neuschwanstein or “New Swan” Castle in Bavaria where the owners of the property were engaged to be married. Flushed with love, the couple adopted the symbol of the swan, a literary metaphor for grace, beauty and enduring love, into their vision for the property.

Hakuchōzan was conceived out of a love for family, and the desire to create a destination where multiple generations of loved ones could build lifelong memories under one roof. Built for their aging parents, five children and extended family, the chalet was designed with communal spaces and private nooks where families could both socialize together and spend quiet time apart.

Services included in rate:
• Your personal team of chalet hosts/chauffeur, and private chef.
• Welcome basket including Dom Pérignon and Caviar upon arrival.
• Dedicated chalet manager to curate your entire experience, including all activity bookings for skiers/snowboarders and excursions for non-skiers.
• Chalet host on the property unit from 7 am to 11 pm to serve and host guests.
• Dedicated 9-seater vehicle with driver from 8 am to 11 pm.
• Daily housekeeping and turndown service.
• Breakfast, Apres Ski, and evening dining.
• 3 in-villa dinners included in a 7-night stay. Chef available for dinners 6 nights out of 7. Additional in-villa dinners are available with supplemental charges.
• Unlimited beer, soft drinks and stocked bar with spirits (Vodka, Gin, Bailey’s, Whisky).
• Plush terrycloth bathrobes, slippers and towels.

Lot Size: 486 sqm

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VILLA REVIEWS Expand

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BEDROOM DESCRIPTION Expand

Bedroom 1: Third floor bedroom with a king-size bed, WiFi, working desk, mountain view, and en-suite bathroom with bathtub, shower, vanity and WC. 2 guests maximum

Bedroom 2: Second floor bedroom with a king-size bed (can be made up as two single beds), WiFi, and en-suite bathroom with shower, vanity and WC. 2 guests maximum

Bedroom 3: Second floor bedroom with a king-size bed (can be made up as two single beds), WiFi, and en-suite bathroom with shower, vanity and WC. 2 guests maximum

Bedroom 4: First floor bedroom with a king-size bed, WiFi, and en-suite bathroom with bathtub, shower, vanity and WC. 2 guests maximum

Bedroom 5: First floor bedroom with a king-size bed (can be made up as two single beds), WiFi, and en-suite bathroom with bathtub, shower, vanity and WC. 2 guests maximum

Bedroom 6: First floor bedroom with a king-size bed (can be made up as two single beds), WiFi, and en-suite bathroom with bathtub, shower, vanity and WC. 2 guests maximum

Bedroom 7: First floor bedroom with two bunk beds, WiFi, and en-suite bathroom with shower, vanity and WC. 4 guests maximum

AMENITIES Expand

Apple TV
Bar
Bed and Bath Linens
Board Games
Chef Service
Children Welcome
Coffee Maker (Nespresso)
Daily Turndown Service
Dishwasher
Dryer
Fitness Room - Private
Foosball Table
Games room
Gaming Console
Hair Dryer
Heating
Jacuzzi/Whirlpool
Media Room
Ski-In/Ski-Out
Spa
TV - Flat-Screen
View - Mountains
Washer
WiFi

STAFF Expand

Butler/Host
Chef/cook
Driver
Housekeeper(s)
Personal concierge
Property Manager on Call

Housekeeping: Maid service 7 days a week

Chef : 2 meals per day (breakfast, dinner)

• Welcome basket including Dom Pérignon and Caviar upon arrival.
• Chalet host on the property unit from 7 am to 11 pm
• Dedicated 9-seater vehicle with driver from 8 am to 11 pm.
• Daily housekeeping and turndown service.
• Breakfast, Apres Ski, and evening dining.
• 3 in-villa dinners included in a 7-night stay. Chef available for dinners 6 nights out of 7. Additional in-villa dinners are available with supplemental charges.
• Unlimited beer, soft drinks and stocked bar with spirits (Vodka, Gin, Bailey’s, Whisky).

* Unless stated otherwise, the expenses for food and beverages are excluded and will be invoiced separately by the property.

RATES Expand

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SEASON	BEDROOMS	DAILY	WEEKLY
UPON REQUEST

UPON REQUEST

Rates based on 16 guests.
Depending on the property, rooms can be set up with either twin or double beds. Preferred bedding configurations must be advised in advance at the time of booking. Where a bedding configuration is not supplied and a bedding configuration must be changed at the request of a guest, an amendment charge of ¥10,000 will be billed.

Note: The rates above are subject to 4% Tax/Service Charge.
Payments accepted in US Dollars, Canadian Dollars, Euros, British Pound, Swiss Franc, Australian Dollars, New Zealand Dollars.
Major credit cards accepted in US Dollars.
Rates are subject to change without prior notice.

POLICIES, PAYMENT & CANCELLATION Expand

Reservation deposit is 50%. Full balance is due 95 days prior to arrival.
Cancellation Policy: All payments are non-refundable.
Check In / Check Out: 4PM / 10AM
Damage Deposit: ¥2,000,000
Children Welcome (all ages)
No Pets Allowed
No Smoking
All extra charges to be paid at end of stay in local currency.
Breakfast included
Provisions and groceries are not included
Rates set in Japanese Yen. Prices in other currencies may fluctuate.
Utilities included
Villa orientation
Welcome basket

COMPLIMENTARY CONCIERGE SERVICE Expand

Once a vacation home is selected, the pampered adventure begins. Our concierge team will assist with creating a magical and immersive vacation experience. Our services include

* at select destinations

While available for advanced requests, the concierge team connects with guests 30 days prior to arrival to coordinate arrivals and to reserve desired services and experiences. Guests with scheduled Christmas/New Year stays will be contacted 90 days prior to arrival.

FAQs & HELP ARTICLES Expand

Common Questions

Do we share the villa? click to close

No. You will not share the villa with another party. The villa is exclusively yours. If a larger villa offers a lower bedroom rate category, the villa will remain exclusively yours but the unrented bedrooms will be locked off.
For example, a 5 bedroom villa that offers a 3 bedroom rate will be the exclusive use of the guest but two bedrooms and their en-suite bathrooms will be locked off. Capacity is capped at 2 guests per bedroom.

Are we protected from fraud? click to open

Yes. Isle Blue stands behind you throughout your entire vacation. Unlike other companies, each property we offer has been hand picked to ensure that our standards are met. All property managers are vetted and payments are required to be held in escrow. Our primary obligation is to ensure your satisfaction and to have an exceptionally memorable vacation.

Can you explain the reservation process? click to open

Once a reservation request is received, Isle Blue will request a contract from the property manager for your dates of interest. Once the dates are confirmed and contract is received from the property manager, a payment will be required to confirm your reservation.
Once a reservation is confirmed, a concierge will welcome you to the planning stages of your vacation to assist with arrival logistics, rental cars, transfers, and a host of concierge services.

Can we arrange an early check in? click to open

Early check in may be possible but is at the sole discretion of the property manager. Early check in permission may not be granted until 24 hours prior to arrival.

Can we arrange a late check out? click to open

A late check out is rarely granted due to the turnover needs of a villa. A late check out may only be granted 24 hours prior to your departure from the property and only when there is no check in scheduled on the day of your check out. If a late check out is urgently needed please contact us.

Are transfers to the property included? click to open

Select villas may include a one way or roundtrip airport transfer while others may provide an escort or meeting point. Arrival logistics will be handled by your dedicated concierge as well as other concierge needs. The property's transfer policy will be listed under the Policies section.

What to expect upon arrival? click to open

In general, a villa orientation will be provided along with a key turnover. During the orientation, information and instructions for the property will be provided. Emergency contact information will be provided. We are available 7 days a week to assist with any urgent needs.
The arrival procedures vary from villa to villa, select villas may include welcome provisioning while other properties will provide basic arrival information.

What is the cancellation policy? click to open

Since these vacation homes are one of a kind properties, the cancellation policy is strict. We highly recommend considering trip/travel insurance to protect against any unexpected cancellations or issues that may arise.
For more details, please visit Travel Protection

What happens if the property becomes unavailable after I reserve? click to open

In the unlikely event, the rented property becomes unavailable due to a major issue that may affect a guest's experience or a transfer of ownership, Isle Blue will coordinate with the property manager to find an alternate property of equal or superior standard that is subject to the guest's approval. If an alternate property is not acceptable to the guest, the guest will receive a full refund.

Do you accept credit cards (American Express, Mastercard, or Visa)? click to open

Yes, we accept all major credit cards. American Express, Visa, Mastercard and Discover are accepted. Please note that credit card charges may be subject to additional fees. There are no fees with payment by wire transfer or check.
In the near future, we expect to accept a greater variety of payment methods and currencies via Stripe.

Is housekeeping included? click to open

Housekeeping tends to be a standard among vacation homes but the frequency may vary greatly depending on the property manager’s standards. Most properties will offer daily housekeeping (except Sunday and holidays) while other villas may only provide a mid-week cleaning. Please refer to the Staff section to learn about the housekeeping frequency of the property.

Are towels and linens provided? click to open

Yes. The property will provide bath and pool towels along with linens. Towels and linens will be refreshed as needed.

Are toiletries and tissues provided? click to open

A property may supply an initial supply of soap, shampoo, toilet paper and paper towels but replenishment of supplies once exhausted may be the responsibility of the guest. Each property varies in their handling of toiletries and paper products.

Is a hair dryer available? click to open

A hair dryer should be available at the property. Upon arrival, please check the bathrooms or closet. Typically, a hair dryer is included in each bathroom.

Is an iron included? click to open

Typically yes, irons tend to be standard equipment for vacation homes. Please ask the property representative upon orientation for the location of the iron.

AVAILABILITY Expand

(Updated Intermittently)

View 12 Month Calendar

Date Unavailable Availability calendar may not reflect up to date reservation information.
Availability subject to change.

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Hakuchozan

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